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Privacy Policy

Privacy Policy

Effective Date: September 19, 2025
Company: USA Caribbean Consulting Group LLC (“USACaribbean,” “we,” “our,” or “us”)

This Privacy Policy explains how we collect, use, disclose, and protect Personal Information when you visit https://usacaribbean.net (the “Site”) or engage with our services. By using the Site, you consent to this Policy.

1. Information We Collect

1.1 Information You Provide Directly

  • Contact details (name, business title, company, email, phone).

  • Inquiry content (service interests, project details, timelines, budgets).

  • Documents you choose to upload or share (e.g., technical narratives, payroll/census data for analyses, project specifications, RFPs).

  • Billing and invoicing information when you purchase services.

1.2 Information Collected Automatically

  • Device and usage data (IP address, browser type, operating system, pages viewed, time on page, referring/exit pages).

  • Cookies, pixels, and similar technologies (see Cookies & Tracking).

1.3 Information from Third Parties

  • Public or commercial databases, professional networks, and service providers (e.g., analytics, CRM, marketing platforms).

  • Client-provided data (e.g., employee census or compensation ranges for program modeling) when you authorize or provide such information.

Sensitive Information. We do not intentionally collect sensitive personal data through the Site. Do not submit health, government ID, credit card details via unsecured forms. If sensitive data is necessary for an engagement, it will be handled pursuant to a signed services agreement and secure transfer protocols.

2. How We Use Personal Information

We use Personal Information to:

  • Provide, operate, and improve the Site and our services;

  • Respond to inquiries and prepare proposals;

  • Perform eligibility assessments, documentation frameworks, and modeling for R&D Tax Credits;

  • Provide advisory for Corporate Healthcare Savings (e.g., plan design analysis, cost-containment modeling, compliance support);

  • Provide Construction Consulting & Project Development advisory;

  • Personalize content and communications;

  • Conduct analytics, security monitoring, and fraud prevention;

  • Comply with legal obligations and enforce our Terms.

3. Legal Bases (where applicable)

Where laws require a legal basis (e.g., EEA/UK), we rely on: (a) Contract (to provide requested services); (b) Legitimate Interests (to operate our Site and business securely and efficiently); (c) Consent (for certain marketing cookies or communications); and (d) Legal Obligations.

4. How We Share Information

We may share information with:

  • Service Providers (hosting, security, analytics, CRM, email, contract management, payment processing) who are bound by contractual confidentiality obligations;

  • Professional Advisors (CPAs, tax attorneys, benefits consultants, engineers, or other specialists) when needed to deliver services and as authorized by you;

  • Business Transfers (merger, acquisition, asset sale);

  • Legal/Compliance (to comply with law, regulation, subpoena, or to protect rights, safety, and security).

We do not sell Personal Information and do not “share” it for cross-context behavioral advertising as defined by the California Consumer Privacy Act (as amended by CPRA). If this changes, we will update this Policy and provide required opt-out mechanisms.

5. Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal and accounting requirements, resolve disputes, and enforce agreements. Retention periods vary by data category and engagement requirements.

6. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect Personal Information. No method of transmission or storage is 100% secure. Please use caution when transmitting information online and contact us for secure transfer options where appropriate.

7. Your Choices

  • Marketing Communications. You can opt out of marketing emails by using unsubscribe links or contacting us.

  • Cookies. You can manage cookie preferences via our cookie banner (where available) and through your browser settings. See Cookies & Tracking below.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or receive a copy of your Personal Information, and to object or restrict certain processing. To exercise rights, contact us using the details below. We may need to verify your identity and our response will be subject to applicable law and exemptions.

California Residents. Subject to exceptions, you may have rights to: know/access categories and specific pieces of Personal Information; request deletion; correct inaccuracies; and not be discriminated against for exercising rights. We do not sell or share your Personal Information as defined by CPRA. Authorized agents may submit requests with appropriate proof of authority.

EEA/UK Residents. You may lodge a complaint with your data protection authority if you believe our processing violates applicable law. We will cooperate in good faith.

9. International Transfers

We are based in Puerto Rico (U.S. territory). If you access the Site from outside the U.S., your information may be transferred to, stored, and processed in the U.S. By using the Site, you acknowledge such transfer subject to applicable safeguards.

10. Children’s Privacy

The Site is not directed to children under 16. We do not knowingly collect Personal Information from children. If you believe a child has provided Personal Information, contact us to request deletion.

11. Cookies & Tracking Technologies

What Are Cookies? Cookies are small files placed on your device that enable Site functionality and analytics. We may also use web beacons, pixels, and local storage.

Types of Cookies We May Use

  • Strictly Necessary Cookies – required for core Site functions (security, network management).

  • Performance/Analytics Cookies – help us understand Site usage (e.g., pages visited, time on page).

  • Functional Cookies – remember preferences (e.g., language, region).

  • Advertising/Targeting Cookies – if ever used, would help deliver relevant ads; we currently do not use cookies for cross-context behavioral advertising.

Your Cookie Choices

  • Use our cookie banner to accept, reject, or customize non-essential cookies (where available).

  • Adjust your browser settings to block or delete cookies.

  • Some features may not function properly without certain cookies.

12. Do Not Track and Global Privacy Control

Browsers may offer “Do Not Track” (DNT) or Global Privacy Control (GPC) signals. Our Site does not respond to DNT. We will honor GPC where legally required and technically feasible.

13. Changes to This Policy

We may update this Policy from time to time. The “Effective Date” above indicates the latest revision. Material changes will be posted on the Site.

14. Contact Us

For questions or requests regarding this Policy, your Personal Information, or cookies, contact:
USA Caribbean Consulting Group LLC
37 Esteban Padilla Street, Bayamón, PR 00959
Phone: 321-900-7621
Website: https://usacaribbean.net (see “Contact Us” page)